Customer Groups provide a greater organizational scheme for the
customer list. This is helpful in selecting customer groups for
discounted products and specials in the store; and for sending out
emails to select customers.
Adding a new customer group
The default customer group for OpenCart is called “Default”. To
create a new customer group name, go to the Customers >
Customer Groups page. Above the list, click the “+” button. You
will be directed to a page where you can fill in information about the
customer group. You can provide a “Customer Group Name” and a
“Description” for the group. Within this group, you can approve or
disapprove customers logins into their store account. There is also an
option to allow the customer to select their company no. or Tax ID. The
sorting number determines the position of this group among other
customer groups.
Adding a customer group to a customer
In order to apply a customer group to a group of customers, each
customer must be individually added to the group under Customers >
Customers. To add a customer group, select the customer and click “Edit”
under “Action”. In the General tab there is a drop down selection for
“Customer Group”. Select the customer group and click “Save” at the top
right corner.
Applying discounts for customer groups to products
In order to add a discounted price of a product to a particular
customer group, the product information needs to be edited beforehand.
Under Catalog > Products, find the product in the list and click
“Edit” under “Action”. A customer group can be selected under “Discount”
or “Special” tabs. A discounted price needs to be specified, as well as
the date start/end to this discount/special. See Products for more information.
